1._________ is the process of acquiring, training, appraising and compensating employees, attending to their labor relations, health and safety and fairness concerns. a.Labor Relationsb.Organizational Behaviorc.Human Resource Managementd.Organizational Health and Safety Management2.Which of these refers to the temporary, part-time and self-employed workers? a.Internal labor force b.Contingent work force c.High-performance work systems d.Downsized employees3.Which basic function of management includes delegating authority to subordinates and establishing channels of communication?a.Planningb.Organizingc.Leadingd.Sta ffing4.Over the past 25 years, all of these areas of legal environment have influenced HRM except: a.Equal employment opportunity legislationb.Employees pay and benefits c.Employee competition legislationd.Job security5.One of the most popular methods of increasing employee responsibility and control is _______.a.Outsourcingb."Military model" of management c.HRIS d.Work teams6.Which of these is a major dimension of HRM practices contributing to company competitiveness? a.Compensating human resources b.Acquiring and preparing human resources c.Managing the human resource environment d.All of the given options7.How has technology changed HRM practices?a.Recruiting using the web generates smaller, more focused applicant pools.b.Employee training is offered through scheduled classes rather than on demand.c.Electronic resumes take less time to evaluate than paper resumes.d.None of the given options.8.How do companies facilitate workforce diversity?a.Rely on external support systems for minority workers.b.Encourage employees to challenge the beliefs and values of other employees.c.Build in accountability through surveys and audits.d.Reinforce traditional values.9.Employee involvement requires extensive additional HRM activity in which of these areas?a.Trainingb.Benefitsc.Labor negotiationd.Marketing10.Managers who meet designated goals are _______.a.Assertiveb.Efficientc.Effectived.Entitle d11.David conducts new employee orientation for a large organization. His work is within which basic HRM function?a.Managementb.Motivationc.Career planningd.Training and development12.Employee relations specialists are involved in which of these activities?a.Handling employee complaintsb.Working with position control specialists in compensationc.Negotiating benefits packagesd.Coordinating interview schedules13.The father of scientific management is ________.a.Demingb.Burnsc.Taylord.Hawthorne14.A large organization is an EEO employer with an affirmative action plan. Which of these activities is performed as part of the plan?a.All job applicants must have a recommendation from current or past employeeb.Insurance premiums from former employers of all applicants are analyzedc.Job requirements are determined based on skills, knowledge and abilitiesd.Job announcements are posted on the company bulletin board15.Which of these items would be in the highest security category of a typical HRIS?a.Employee nameb.Former employersc.Salaryd.Work location16.Which of these decreases in the labor supply is the easiest to predict?a.Transfers-inb.Retirementsc.Voluntary quitsd.Prolonged illnesses17.Wal-Mart differentiates its business by offering the lowest prices. Offering the lowest prices is Wal-Mart’s _________.a.Functional strategyb.Competitive advantagec.Distinctive competenced.Corporate strategy18.__________ is the process of assessing progress toward strategic goals and taking corrective action as needed.a.Strategic managementb.Strategic planningc.Strategic controld.Diversification19._________ is the right to make decisions, to direct the work of others and to give orders. a.Leadershipb.Authorityc.Delegationd.Management20. Which of the following is considered a qualitative approach to job analysis?a.Position analysis questionnaireb.Interviewsc.Department of Labor approachd.Functional job analysis

cbccyou do the rest.