RyanT
09-02-2004, 02:11 AM
I had a trade in, in which I owed and they said they would have it paid off before my next payment. Didnt happen. Now its been about 10 days and they call me back, to sign the "final papers". I drive 30 miles to be yelled at and argue, eventually having a door slammed in my face. I ask for my car back and tell them I would like to go elsewhere. They say no and I have two options, take the new loan (which they claim will save me money) or they will just send the original to the bank and pay a "fee" for them to accept it. I told them I wanted to take my business elsewhere, that there customer service sucked and that what happened was ridiculous. So I left, in there car and the next day they call me with yet another contract offer. They claim this one will save me even more, but at this point I dont even want to do business with them. So I said no, he says he'll call me back. Has not called back.Is there really a fee they can pay to get the original approved?
MarkH
09-16-2004, 05:04 PM
The dealership is screwed!!You don't have to do a damn thing!! I sell cars for a living, once the contract is signed, you don't have to do anything else. Sounds VERY VERY fishy to me.If you have a signed contract, you own the car, however, look over the paperwork you have and make sure the trade amount, plus the difference is on the contract. If it is, they are obligated to pay the car off in a timely fashion. I would call the lender you had with your trade in and tell them what is going on and fax them a copy of your contract showing that the dealer is supposed to be paying it off.I would be happy to look over your paperwork if you wanted to fax it to me tomorrow so I can clue you in on what is going on. If you want my fax number, just ask and I will give it.Basically, if they signed you up without financing in place, you possibly just got a free car. They are not supposed to contract you without financing.I would also contact an attorney that has a free consultation and ask his opinion.Also, any fee the dealer has to pay to the lender is their responsibility!! Not yours!!You can also call me at work tomorrow to give more details if you want. 9 to 6 ET @ 517-545-8800 ext 170